Privacy Policy

Last Updated: January 2026

Your Property Team (referred to as “we,” “us,” “our,” or “the Agent”) is committed to complying with our obligations under the Privacy Act 1988 (Cth) (“the Act”) and the Australian Privacy Principles (APP). We recognize the importance of protecting the privacy and rights of individuals in relation to their personal information.

1. Scope and Acceptance

This Privacy Policy governs the collection, use, and disclosure of personal information obtained through our website and in the course of providing our real estate and professional services. By providing us with your information or using our services, you consent to the practices described herein.

2. Personal Information We Collect

We collect information that is reasonably necessary for our business functions. This includes:

• Contact Details: Name, address, email, and phone numbers.

• Identification: Date of birth and government-issued ID where required by law.

• Property & Finance Preferences: Information regarding your property search, investment goals, or financial requirements.

• Professional Information: Your occupation or job title.

Sensitive Information: We only collect sensitive information (e.g., ethnic origin or health data) with your explicit consent and only if it is essential for the service provided.

3. Sharing Data with Sister Companies and Related Entities

To provide a streamlined, “all-in-one” service, Your Property Team may share your personal information with our sister companies, related corporate entities, and trusted partners. This cross-entity sharing allows us to:

• Refer you to internal specialized services (such as mortgage brokerage, property management, or legal support) without you having to resubmit your data.

• Provide integrated advice that considers your activities across our different service arms.

• Maintain a single, accurate “source of truth” for your client profile within our broader business group.

4. How We Collect Information

We collect information directly from you unless it is unreasonable to do so. This occurs when you:

• Enquire about a property or service via our website or social media.

• Subscribe to our mailing lists, webinars, or market updates.

• Interact with our representatives via phone, email, or in person.

• Third Parties: We may also collect information from credit reporting agencies, law enforcement, or your authorized representatives (lawyers/accountants) where permitted.

5. Use and Disclosure

We use your information for the primary purpose for which it was collected, and for related secondary purposes, including:

• Service Delivery: Facilitating property transactions and professional referrals.

• Internal Marketing: Informing you of products or services from our related entities that may be of interest to you. You may opt-out of marketing at any time.

• Legal Obligations: Complying with the Property Occupations Act 2014 (QLD) and Anti-Money Laundering (AML) legislation.

External Parties: We may disclose data to cloud storage providers, data analysts, or administrative teams located offshore (e.g., Philippines, Indonesia, or India). We take reasonable steps to ensure these parties adhere to the Australian Privacy Principles.

6. Data Security and Retention

We take all reasonable steps to protect your data from unauthorized access or disclosure. We retain your information only as long as necessary to fulfill our legal and business obligations. When no longer required, data is securely destroyed or de-identified.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or out of date. Please direct these requests to our Privacy Officer in writing.

8. Contact Us

Privacy Officer Your Property Team Email: [Insert Admin Email] Phone: [Insert Phone Number]

For further information regarding privacy in Australia, you may visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.