Property management fees
Fees explained
Property management fees on the Gold Coast and in Brisbane
Property management is usually charged as a percentage of the rent collected, plus a one-off letting fee when a new tenant moves in. Some agencies add smaller charges on top for administration, marketing or lease renewals, so the headline percentage rarely tells you the whole cost.
We quote your property in writing, with every fee listed, before you sign anything. Rental appraisals are free, with no obligation.
Before you choose
The fee is only part of the cost
Take a property renting for $700 a week, as an example. That’s $36,400 a year in rent.
What a lower fee saves
- A management fee 1% lower$364 a year
- A management fee 2% lower$728 a year
What it’s competing with
- One extra week empty between tenants$700
- Rent left $20 a week under the market for a year$1,040
One empty week or one missed rent review is worth more than a lower fee. Compare what the manager does, not only the percentage.
An example with round numbers, not an estimate for your property.
The questions that matter
What to ask any agency, including us
Who looks after my property day to day?
Your property manager looks after it day to day, and Grant Drennan, our founder and Director, stays the constant behind it. When you call, you’ll speak to one of our property managers.
How often is it inspected, and what do I see?
Routine inspections every 14 to 17 weeks, with a detailed report and quality photos sent to you. Every entry condition report has hundreds of photos and a 360° walkthrough of the whole property.
What happens if the rent is late?
Your tenant hears from us every day from day 1, and on day 8 we issue the breach notice the legislation allows. We keep you in the loop the whole way, and let you know early if we think a problem is building.
Will you spend my money without asking?
No. Nothing is spent on repairs or maintenance without your approval, except emergency repairs the law allows. Every maintenance request is acknowledged straight away and reviewed within one business day.
When is the rent reviewed?
90 days before a fixed-term tenancy ends.
How quickly will you get back to me?
Emails are answered within one business day.
Our fees
How we charge
There are two ways to pay for our management. We’ll recommend one for your property and set out every fee in writing.
Standard
A percentage of the rent collected. One-off charges, such as marketing a new letting or a lease renewal, are listed separately.
Concierge
A higher percentage, with those one-off charges covered. Marketing is upgraded to professional photography, a floorplan and a premiere listing on the major portals, and if a tenancy we arranged ends in its first three months through tenant default, we find the next tenant with no letting fee.
With either, no management fee is charged in a week where no rent is collected. We charge the same way on the Gold Coast and in Brisbane.
Fees
Your questions answered
How much does property management cost on the Gold Coast and in Brisbane?
Most agencies charge a percentage of the rent collected, plus a letting fee when a new tenant moves in, and some add smaller charges on top. The figure depends on the property and the service. We quote your property in writing, with every fee listed, before you sign anything.
What does the management fee cover?
Rent collection and arrears, routine inspections with written reports, repairs arranged and supervised, rent reviews, condition reports, compliance, bond and water invoicing, statements with each payment run, and all communication with your tenant.
Are there other fees?
Some one-off charges, such as the letting fee when a new tenant moves in, are charged separately, and which ones depends on the service level you choose. Every fee is listed in your appointment form before you sign.
Can I leave if I’m not happy?
Either of us may end the management agreement with 30 days’ written notice.
I’m with another agent. How hard is it to switch?
We give notice to your current agent for you and handle the whole transition, including collecting the keys, records and bond paperwork. Your tenant’s lease carries on unchanged. How switching works
How are fees agreed in Queensland?
In your appointment form, the Form 6, which sets out the services we provide and every fee before you sign. How property management fees work in Queensland
Free, no obligation
Find out what your property could earn
A free rental appraisal, plus a quote with every fee in writing. Where is your property?
Rather talk it through first?Book a 30-minute call with Grant
Included
What our management includes
Payments weekly or twice a month, you choose.
We recommend landlord insurance to every owner.
When you switch to us, we check your tenant’s bond is lodged with the RTA, not just take the previous agent’s word for it.
Your own owner portal, with statements, inspection reports, repair jobs and documents at any time.
